REWATCH WEBINAR: IMPROVING THE CUSTOMER EXPERIENCE WITH VIDEO

Fill out the form and you will be directed to the video and the downloadable presentation.



  • Host: Jordan Hagan
  • Topic: Video for Customer Care

How to humanize customer support with video 

How to make the difference with DIY video messages

By viewing the free Customer Care webinar, you'll learn:

Insights from customer care cases with personalized video

What can you expect from this webinar?

Your Host: Jordan Hagan

Jordan Hagan is an American Video Strategist and manages the StoryMe Video Strategy Education program. She loves helping companies win with video!

45 Minute Webinar ⏰

Develop your video knowledge further by asking Jordan & Matthias any questions you might have after the webinar!

Learn how to make a lasting impact on your customer's experience with video!

15 min Q&A Session with our
Video Strategist Matthias ⏰

Walk away with these great insights:

  1. Learn which video types work well to improve the customer experience. We'll dive into real cases with seasonal videos, thank you videos, FAQ videos, customer support videos, how to's & more.  

  2. Learn how certain actions from your customers can trigger personalized video replies that will decrease your customer churn & increase your customer happiness.

  3. DIY video messages can go a long way! Learn how to humanize your communication with simple &
    effective video content
    .

Fill out the form and you will be directed to the video and the downloadable presentation.